HOSTED PBX STANDARD FEATURES

Password Protected Voicemail: Prevent unauthorized access to voicemail

Voicemail Greeting Options: Unavailable / Personal Message

Voicemail to Email: Receive voice messages as a wav file (or _audiofile_) attached email

Multi level IVR menu management

Manage multiple IVR menus for different Inbound DIDs

Day and Night Mode Schedule: Create different greetings according to time of day and day of week

Custom Greetings: Upload third-party professional greetings to use as Digital Receptionist greetings

Queue Handling

Periodic announcements
Round robin, extension with least calls, ring all and more

Caller ID/On Call Waiting: Know who’s calling before you answer

Call Forwarding: Redirect calls to your mobile or other phone so you don’t miss any calls

Follow Me: Have one of your numbers/extensions ring for a period of time and if unanswered forward to a second number and then third and so forth OR all ring the mall concurrently

Caller ID Based Forwarding: Follow Me Based on number called

Inbound Number Tagging: Tag an inbound caller ID for easy reception management for multiple companies

Call Hold: Easily put a call on hold while you answer another call

Call Transfer: Attended Transfer (alert forwarding party before transfer) & Blind Transfer (transfer the call directly)

Call Conferencing: Join a conference room by dialing a feature code or get transferred in

Call Waiting: Be notified when someone else is trying to call if you are already on a call

Do Not Disturb: Callers go directly to voicemail or call fwd when you don’t want to be disturbed

Call Logs: Access detailed call records by extension or account

Ring groups: Simultaneously ring a set of phones based on a DID (Direct Inward Dialing)

Hunt lists: Set a linear line of ring groups (1 extension or many) for a period of time, before transferring to a second and third ring group etc. Cyclic or sequential ring group.

Custom Music-on-Hold

Custom Digital Receptionist Recordings

Custom voicemail messages

Optional

Blanketor adhoc call recording

Secure call recording storage

Archiving call recordings

Access, search and download call recordings

Personal profile editing

Detailed call analytics

Hosted PBX offers a single powerful set of UC features at a really affordable price. No need to spend time trying to figure out some “a la carte” menu of features and pricing. Simply pay one low price and get full control.

Hosted PBX includes features that not only save you money from your monthly bill, but they also help to increase productivity by saving time, streamlining workflow, capturing essential voice data, and making your operation more efficient. Business VoIP features like the Virtual Receptionists, Voicemail to Email and the ability to work from anywhere increase your employee’s efficiency. Workers can easily collaborate through voice, Web conference, and instant messaging. So you will save more than just a significant portion of your monthly bill – you are saving valuable time and resources that can lead to increased sales

Is your business growing, changing and evolving? For most businesses, it has become nearly impossible to make accurate predictions. That is why you need a highly-flexible solution. Khulumani’s VoIP Hosted PBX is a sure way to give you the peace of mind that comes from not being constrained by a phone system that only supports a fixed number of employees and can be costly and complicated to expand.

It’s easy to open a new location or add seats to meet short-term or unexpected requirements. New applications are efficiently deployed and managed in the cloud rather than on individual devices. With this flexibility, your business can respond rapidly to new opportunities and changing market conditions. And if resources become squeezed, you can quickly scale back.

Do need to relocate your offices? Or need to provide remote communications to a satellite office? Don’t change your entire telephony system just connect your devices with you. Your telephony system is still in the cloud and follows you everywhere. You can also easily deploy remote workers: VoIP phone systems allow you to pass an office call to your home phone, or to install a softphone on your laptop and work from anywhere. In addition, presence features will let you see which of your colleagues are available at any given time.

Hosted PBX system allows you to get local phone numbers in cities and countries anywhere in the world. This allows your business to develop your virtual presence by opening a virtual office anywhere. If you want to keep your original numbers, you can simply port it to us as well.

Most traditional PBX deployments involve multiple relationships with multiple vendors that all must be managed by someone in your organization. If something does go wrong with your PBX, it can be difficult to determine which of the vendors is responsible for resolving an issue.

When you choose a Hosted PBX, managed VoIP solution, you only work with one VoIP provider who supplies and looks after the entire solution.This is beneficial because your internal resources are freed up to focus on more strategic operations, you have one vendor to call for help.

Call Reports

Call Start

Caller ID

Source

Destination

Duration

Bill Sec

Discription

Cost

03/03/18 15:16 +27872367722  202 0027212004000 25 0 NO ANSWER ZAR0.00000
02/03/18 19:31 +27872367722  200 0027212004000 25 18 ANSWERED ZAR0.25500
02/03/18 19:29 +27872367722  200 0027212004000 28 3 ANSWERED ZAR0.04250
02/03/18 19:24 +27872367722  200 0027212004000 31 3 ANSWERED ZAR0.04250
02/03/18 18:37 +27872367722  201 0027212004000 48 39 ANSWERED ZAR0.55250
02/03/18 18:35 +27872367722  208 0027212004000 62 59 ANSWERED ZAR0.00000
02/03/18 18:34 +27872367722  208 0027212004000 31 2 ANSWERED ZAR0.02833
02/03/18 18:33 +27872367722  205 0027212004000 31 3 ANSWERED ZAR0.04250
02/03/18 18:23 +27872367722  208 0027212004000 22 16 ANSWERED ZAR0.22667
02/03/18 18:19 +27872367722  210 0027212004000 97 80 ANSWERED ZAR0.60000
02/03/18 18:18 +27872367722  212 0027212004000 34 2 ANSWERED ZAR0.02833
02/03/18 18:17 +27872367722  202 0027212004000 35 6 ANSWERED ZAR0.08500
02/03/18 18:06 +27872367722  203 0027212004000 29 11 ANSWERED ZAR0.15583
02/03/18 18:05 +27872367722  205 0027212004000 14 0 ANSWERED ZAR0.00000
02/03/18 18:05 +27872367722  207 0027212004000 11 9 ANSWERED ZAR0.06750
02/03/18 17:52 +27872367722  202 0027212004000 508 496 ANSWERED ZAR7.02667
02/03/18 17:52 +27872367722  201 0027212004000 213 189 ANSWERED ZAR2.67750
02/03/18 17:40 +27872367722  210 0027212004000 67 63 ANSWERED ZAR0.00000
02/03/18 17:37 +27872367722  200 0027212004000 0 0 FAILED ZAR0.00000
02/03/18 17:24 +27872367722  200 0027212004000 24 20 ANSWERED ZAR0.00000

Call Graphs

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