The Best Alternative to Your Samsung PBX System

If you’re using Samsung PBX system for business communication, you have probably heard that Samsung Electronics America will be ending the sale of the OfficeServ, SCM and related telephone and equipment on 30 September 2019. If you were caught off guard by this news, we break down some important information as below.

What You Need to Know About the “Samsung OfficeServ Sunset”

  • Samsung will continue to provide technical support until 30 September 2021.
  • In-warranty hardware repair will be continued for 5 years from the date of purchase from Samsung. Last day for any warranty will be 30 September 2024.
  • Existing partners can submit new orders through 30 September 2019, and new orders are expected to be fulfilled in 8-10 weeks.
  • Selected licenses will be available for 1 year from the End of Sale date for existing customer extensions.

So, what does this mean for Samsung PBX system users? Although there is little change in the immediate future as most service providers still support their existing installed base, as Samsung pulling the plug on its PBX systems, it does become more complicated to maintain the system since there is no product enhancements, updates or security patches anymore. A lot of businesses have been searching for alternative solutions to replace their current Samsung PBX systems.
Switching to a new system may sound overwhelming, but see the glass half full, it is also an opportunity to upgrade and future proof your business communication. Whether you would like to continue utilizing an on premise PBX system or switch to a cloud-based solution, there are a number of options out there. We’re here to help you make a painless migration.

Top Considerations When Planning a Migration

  • What to do with your existing equipment and infrastructure?
    Compatibility is one of the top priorities. Make sure the solution not only allows you to leverage what you have been already using, including IP phones, SIP trunks, and other equipment but also requires minimum efforts to integrate and configure during the transition. You may need to consider the time frame for the migration to avoid disruption of your daily operation as well. Some larger multi-site companies may even want to evaluate a hybrid solution to bridge the gap between their existing Samsung PBX system and the platform they select going forward.
  • Choose your ideal deployment plan.
    On-premise or cloud? Actually, there is no ultimate better choice between them. Cloud is popular now while premise is also far from dead. The on-premises option involves long-term investments with full control of the system, while the cloud-based option often comes with a pay-as-you-grow pricing model and no requirement for on-site maintenance. Both options have pros and cons, and your business need is what really matters. How would you prefer to pay? Do you prefer a capital or operational expense? Do you need complete control? Would you rather have the equipment in-house?
    Related: Small Business Phone System: An Ultimate Buyer’s Guide
  • Unified Communications unleashes great potential.
    Unified Communications brings a powerful feature set and holds great potential for business communication regardless of your deployment. As the modern workforce becoming more agile, anywhere anytime communication enabled by BYOD mobility have also become increasingly significant. Advanced collaboration features also deliver enhancement to efficiency and productivity. To empower and future-proof your business phone system, unified communications should be a necessity when making the decision.
    Related: Why Unified Communications Solutions: Top 6 Reasons
    Take Advantage of Yeastar PBX System
    When looking for alternatives for your Samsung system, Yeastar is an option worth considering. Designed for small and medium-sized businesses, Yeastar PBX System is an easy-to-use, fully-featured and cost-effective business phone system. We offer different deployment options, on-premises and cloud-based, so that you can find one that best fits your business model and communication needs.
    Learn more about S-Series VoIP PBX and Yeastar Cloud PBX.
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Telkom launches “best mobile data deal” in South Africa

Telkom launches “best mobile data deal” in South AfricaStaff Writer1 April 201966 Comments SubscribeTelkom has launched its Big Deal for April 2019, which it says is the best data deal in South Africa.The deal is a FreeMe 20GB SIM-only offer which is available as a month-to-month deal, and features the following every month:20GB Anytime Data1,500 All-Network Minutes3,000 Telkom Minutes50GB Streaming (Netflix, Showmax, YouTube)10GB Music Streaming (Apple Music, Simfy)2GB Instant Messaging (WhatsApp)Price – R499 per monthTelkom stated that users have the option of selecting a month-to-month SIM-only package, or take the deal as a contract and add a device.The company said that the FreeMe deal is only available until 30 April 2019 and users must purchase it in-store.Telkom advised customers to specify that they want the FreeMe promotion for April when purchasing the deal.

Source: Telkom launches “best mobile data deal” in South Africa

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What will 5G really mean for you?

What will 5G really mean for you?24 APR 2019 | SAVE | EMAIL | PRINT |  PDF    BY: ERNST WITTMANN

Over the past few months, we have seen a storm of hype about 5G, the next evolution in mobile network technology. Handset manufacturers are starting to come to market with 5G-ready smartphones, while many mobile network operators worldwide are looking to deploy 5G networks in 2019 and 2020. KT in Korea, Rain in South Africa and Swisscom in Switzerland are examples of operators that have already launched commercial 5G services.Image source: www.pixabay.comSo what’s all the fuss about? Let’s start with speed. The companies that make network equipment for the operators estimate that 5G could initially deliver connections that are 10 to 20 times faster than 4G in a real-world setting (as opposed to some of the theoretical numbers that get thrown about). These speeds could increase in the years to come as operators deploy standalone 5G networks running at higher frequencies.This boost in speed will be welcome for mobile consumers who want to make use of applications such as ultra-high-definition video streaming and conferencing, virtual reality, and streaming of online games through services such as Google’s upcoming Stadia. It could also help to turn 5G into a serious alternative to fibre in selected areas where it is too difficult or expensive to roll out fixed-line infrastructure.But it will not be a quick fix for rural networks because its transfer distance is shorter than 4G or 3G. While 5G will boost speeds, it does require multiple towers to be close together to perform to its potential. That means that urban South Africans will be the ones who benefit from it most, at least when it is initially launched.Less lag and delay5G will also deliver a significant improvement in network latency — the delay between the time it takes for a packet of data to travel between network points. Lower latency will improve your experience with services such as VOIP calls (less jitter, echoing and delays), online gaming (less of ‘lag’ between pushing a button and seeing a response on screen) and video (less glitching and jerkiness).But the real game-changing potential lies in how the enhanced speed and latency of 5G could enable new services — including some that we have not yet envisioned. The networking standard will be the foundation on top of which organisations, cities and governments will build truly intelligent networks of cars, robots, drones, wearable computers, sensors and more.These devices will be able to communicate and react in real time, bringing the full potential of the internet of things to life. For example, 5G will help autonomous (self-driving cars) vehicles to communicate with each other, read live map and traffic data, and use video vision to safely navigate the roads. That all lies a few years in the future.A long road aheadWhen it comes to South Africa, widespread commercial availability of 5G may be some way off. Most of the larger network operators have piloted 5G, but are appealing to the regulator, ICASA, for network spectrum so that they can deploy it more widely. It seems likely that the evolution to 5G will be a gradual one, as was the transition to LTE/4G and 3G before it.We’ll see 5G networks appearing in the major cities, at first, followed by wider national rollouts. Initially, the technology may make a difference only to early adopters who are already trying out 4K video streaming and virtual reality. But in less than five years from now, 5G will become ubiquitous and many of us will take its speed and the applications it enables for granted.

Source: What will 5G really mean for you?

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Fibre is killing ADSL

Point Topic released its latest World Fixed Broadband Statistics report which shows that the number of fibre connections are growing while copper-based services are declining.The report showed that the number of copper lines globally fell by 8% over the last year, while FTTH connections increased by 22%.“The trend of subscribers dropping copper in favour of fibre continues across the globe,” Point Topic said.While Point Topic’s report focused on global and regional trends, the same thing is happening in South Africa.ADSL users across the country are migrating to fibre-to-the-home in areas where fibre infrastructure is available.In areas where fibre is not available, users are opting for fixed-wireless solutions like LTE-A from Rain, Cell C and Telkom for higher speeds.The charts below show the breakdown of fixed-broadband technologies across the world, and the year-on-year growth rate of the different technologies.

Source: Fibre is killing ADSL

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Switch to VoIP and save up to 50% on your Telephone Account
VoIP Caller

Switch to VoIP and save up to 50% on your Telephone Account

Converge to VoIP (IP Telephony)

VoIP telecommunication is the recommended solution to reduce immediate expenses on your telephone account.

Seamless implementation without any interruption to your business communications. VoIP system integrates with your high-speed broadband connection (Fibre / LTE), no need to keep your dilapidated copper connections. VoIP allows you can make multiple concurrent calls via a single SIP Account.

Is your business growing, changing and evolving? For most businesses, it has become nearly impossible to make accurate predictions. That is why you need a highly-flexible solution.

VoIP Hosted PBX is a sure way to give you the peace of mind that comes from not being constrained by a phone system that only supports a fixed number of employees and can be costly and complicated to expand.

Hosted PBX system allows you to get local phone numbers in cities and countries anywhere in the world. This allows your business to develop your virtual presence by opening a virtual office anywhere. If you want to keep your original numbers, you can simply port it to us. All-in-one Solution to simplify your communications.

Hosted PBX offers a single powerful set of Unified Communication features at a really affordable price. Simply pay one low price and get full control. features that not only save you money from your monthly bill, but they also help to increase productivity by saving time. Streamlining workflow, capturing essential voice data, and making your operation more efficient.

Calling Features

  • Caller ID/On Call Waiting: Know who’s calling before you answer.
  • Call Forwarding: Redirect calls to your mobile or other phone so you don’t miss any calls.
  • Voice Call Recordings
  • Follow Me: Have one of your numbers/extensions ring for a period of time and if unanswered forward to a second number and the third and so forth OR all ring the mall concurrently.
  • Caller ID Based Forwarding: Follow Me Based on the number called.
  • Inbound Number Tagging: Tag an inbound caller ID for easy reception management for multiple companies
  • Call Hold: Easily put a call on hold while you answer another call
  • Call Transfer: Attended Transfer (alert forwarding party before transfer) & Blind Transfer (transfer the call directly)
  • Call Conferencing: Join a conference room by dialling a feature code or get transferred in
  • Call Waiting: Be notified when someone else is trying to call if you are already on a call.
  • Do Not Disturb: Callers go directly to voicemail or call fwd when you don’t want to be disturbed.
  • Call Logs: Access detailed call records by extension or account.
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Hosted Telephone System

Complete Solution for  your Business

Hosted PBX 5 User Bundle

R 350 / month
  • 5 Telephone Users
  • 4 VoIP Channels
  • 1 Telephone Number
  • Per second billing
  • Month To Month Rental

Hosted PBX 20 User Bundle

R 1000 / month
  • 20 Telephone Users
  • 8 VoIP Channels
  • 1 Telephone Number
  • Per second billing
  • Month To Month Rental

HOSTED PBX SCALABILITY

Is your business growing, changing and evolving? For most businesses, it has become nearly impossible to make accurate predictions. That is why you need a highly-flexible solution. Khulumani’s VoIP Hosted PBX is a sure way to give you the peace of mind that comes from not being constrained by a phone system that only supports a fixed number of employees and can be costly and complicated to expand.

PRESENCE AND VISIBILITY

Hosted PBX system allows you to get local phone numbers in cities and countries anywhere in the world. This allows your business to develop your virtual presence by opening a virtual office anywhere. If you want to keep your original numbers, you can simply port it to us. All-in-one Solution to simplify your communications.

UNIFIED COMMUNICATIONS

Hosted PBX offers a single powerful set of Unified Communication features at a really affordable price. Simply pay one low price and get full control. features that not only save you money from your monthly bill, but they also help to increase productivity by saving time. Streamlining workflow, capturing essential voice data, and making your operation more efficient.

 

Hunt Group / Ring Groups

Ring groups: Simultaneously ring a set of phones based on a DID (Direct Inward Dialing). Hunt lists: Set a linear line of ring groups (1 extension or many) for a period of time, before transferring to a second and third ring group etc. Cyclic or sequential ring group.

Call Center Features

Call Queue Handling with custom Music on Hold and Periodic announcements. Calls can be delivered to agents in a sequential method or agent with least calls. Calls can also ring all agents that is not busy at with any calls..

Voice Mail Features

Password Protected Voicemail: Prevent unauthorized access to voicemail. Voicemail Greeting Options: Unavailable / Personal Message. Voicemail to Email: Receive voice messages as a wav file attached email

Extension Management

Access, search and download call recordings. Personal profile editing. Detailed call analytics

Media Management

Custom Music-on-Hold, Custom Digital Receptionist Recordings, Custom voicemail messagesd

 

Voice Call Recording

Secure call recording storage Archiving call recordings (Optional)

Calling Features

Caller ID/On Call Waiting: Know who’s calling before you answer.

Call Forwarding: Redirect calls to your mobile or other phone so you don’t miss any calls.

Follow Me: Have one of your numbers/extensions ring for a period of time and if unanswered forward to a second number and then third and so forth OR all ring the mall concurrently.

Caller ID Based Forwarding: Follow Me Based on number called.

Inbound Number Tagging: Tag an inbound caller ID for easy reception management for multiple companies

Call Hold: Easily put a call on hold while you answer another call

Call Transfer: Attended Transfer (alert forwarding party before transfer) & Blind Transfer (transfer the call directly)

Call Conferencing: Join a conference room by dialing a feature code or get transferred in

Call Waiting: Be notified when someone else is trying to call if you are already on a call.

Do Not Disturb: Callers go directly to voicemail or call fwd when you don’t want to be disturbed.

Call Logs: Access detailed call records by extension or account.

Digital Receptionist (IVR)

Multi level IVR menu management

Manage multiple IVR menus for different Inbound DIDs

Day and Night Mode Schedule: Create different greetings according to time of day and day of week

Custom Greetings: Upload third-party professional greetings to use as Digital Receptionist greetings

Work with one VoIP Partner instead of multiple vendors

Most traditional PBX deployments involve multiple relationships with multiple vendors that all must be managed by someone in your organization. If something does go wrong with your PBX, it can be difficult to determine which of the vendors is responsible for resolving an issue.

When you choose a Hosted PBX, managed VoIP solution, you only work with one VoIP provider who supplies and looks after the entire solution.This is beneficial because your internal resources are freed up to focus on more strategic operations, you have one vendor to call for help.

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Yealink CP920 Conference Phone
Yealink CP960

Yealink CP920 Conference Phone

Yealink CP920 Conference Phone

It is time to optimize your conference room with Yealink modern conference phone – the Yealink Touch-sensitive HD IP Conference Phone CP920. With user-centric design philosophy, this new release from Yealink combines simplicity of use with sophistication of features, being perfect for small to medium conference room. In regard of its crystal-clear audio quality, your conversation will sound natural and bright anywhere with well-designed CP920. The Yealink CP920 can be not only paired with your mobile staff – smartphone or PC/tablet via Bluetooth, but also is a good choice for the companies that use a public switched telephone network (PSTN) after combining with CPN10 PSTN Box. As a valuable complement for your conference room, CP920 conference phone strikes an excellent balance between ease-of-use and powerful features, giving you a simply and clearly engaging business conference experience.

Source: Yealink CP920 Conference Phone – Khulumani

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Yealink T4 Series IP Phones
Yealink T48S

Yealink T4 Series IP Phones

Ultimate Performance

Cutting Edge Innovation

The Yealink T4 Series represents the cutting edge of VoIP technology and is intended for discerning users with extremely high expectations for IP Phones. Revolutionary in appearance and technical design. the T4 is pleasurable and practical t use. advance features include support for gigabit networks, rich programmable DSS keys that tailor the IP Phone features to specific needs and support for Bluetooth headsets that give users more freedom at work. Enhance sound quality is delivered by the Optima HD Voice system. witch meets TIA 920 certification standards. Yealink T4 series is the ideal marriage of perfection and performance.

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UCM series IP PBX for Unified Communications
Grandstream ucm6208

UCM series IP PBX for Unified Communications

UCM series IP PBX for Unified Communication

A powerful yet easy to manage voice, video, data, and mobility communications platform has never been more achievable than when anchored with Grandstream’s series of UCM IP PBXs. The UCM series of IP PBXs offer an extensive set of unified communication features in an easy-to-manage on premise solution with no licensing fees, upgrade fees or costs per features. Our UCMs range from small and medium business deployments to small and medium enterprise solutions.

Source: UCM series IP PBX for Unified Communications- Grandstream Networks

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Fanvil IP Phones
Fanvil X4G Desktop IP Phone

Fanvil IP Phones

Fanvil 4SIP Gigabit VoIP Phone 30 DSS Key – X4G

Fanvil X4G Desktop IP Phone
Fanvil X4G Desktop IP Phone

A New Enterprise Phone with Intelligent DSS Key-mapping LCD Display The new Fanvil X4 IP Phone is a high-end enterprise desktop phone which comes with an intelligent DSS Key-mapping LCD to increase enterprise users’ productivity at a cost-effective price. DSS Key-mapping LCD – 6DSS keys corresponded to the LCD display to provide dynamic DSS/BLF functions up to five pages at virtualized total 30DSS keys. Fast / Gigabit Ethernet – 10/100/1000Mbps Ethernet with POE enabled. Economic and Environmental Friendly design with Elegant housing. High Interoperability – Compatible with major platforms: 3CX, Asterisk, Broadsoft, Elastix, Zycoo, etc.


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Fanvil 6SIP Gigabit VoIP Phone 40 DSS Key – X5S

Fanvil X5S Desktop IP Phome
Fanvil X5s

The new Fanvil X5S IP Phone is a high-end enterprise desktop phone which comes with an intelligent DSS Key-mapping LCD to increase enterprise users’ productivity. DSS Key-mapping LCD – 8 DSS keys corresponded to the LCD display to provide dynamic DSS/BLF functions up to five pages at virtualized total 40 DSS keys. Gigabit Ethernet – 10/100/1000Mbps Ethernet with POE enabled. Economic and Environmental Friendly design with Elegant Housing, with high-resolution TFT color display, delivering a rich visual experience. High Interoperability – Compatible with major platforms: 3CX, Asterisk, Broadsoft, Elastix, Zycoo, etc.


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